Russell Marine - Kowaliga Marina, Alexander City

My 150 Yamaha outboard would not start after a long winter even with new batteries. I called one of the local marine service shops and was told they had a 2 month waiting list before they could even look at it. I had heard good things about Russell Marine, so I decided to give Kowaliga Marine a call. I spoke with Thomas and he was great! He even went over some troubleshooting I could do on my own before bringing it somewhere. After we talked, I asked, if I brought it to them would they check it out and how long before they could look at it? It was a Friday morning so I wasn't expecting much. But Thomas said they might be able to at least look at it the next week but couldn't promise; however, he felt sure that they could look at it within the next 2 weeks (certainly better than 2 months). I took them the boat and Thomas looked at it while we were unhitching from my truck. After a quick look he felt he knew what the problem might be but that they would check it out and let me know. About 40 minutes after leaving the boat with them, Thomas called me and said to "come and get it - it was fixed". I was shocked! Thomas knew what the problem was (faulty starter relay) and they had one in stock so he got it replaced then and there. Got my boat back the same day! A special thanks to Thomas. Great job, great service, and super nice people!

April Funderbunk at Kowaliga Marina has been awesome to work with! She has handled all my warranty work and is very diligent and communicated directly with Nautique and gets answers very quickly. April is the bomb!