The Driskill, Austin

If your looking for a place to stay in the trendy downtown area of Austin then this is your spot. Very classy old school hotel with a great bar and outstanding customer service. Spencer greeted us immediately and got our room taken care of. Once we were checked in then we went to the bar and really enjoyed our time. The room is grey and we had great views too. Whenever we stay in Austin this will be our place.

Let me start by saying the service is great. I have no complaints about the desk or room staff. The decor though, is an unfortunate thing. The lobby and halls look beautiful but the rooms are a bit depressing. Here you have these lovely wooden windows going to the little courtyards of the building, but even though they look to be in tact, they've put panes of glass over the original windows so you can't open them. These panes are also frosted on the lower half for privacy but they already have the white lace curtains for that reason so it's just a bit of overkill. The bathroom lighting is one of those budget fan-lights which would be more tolerable if it didn't make the shower stall rattle with it every time you close the door. The carpeting too seems to be wrinkling and loose in places. Again, the service is great, the bedding is clean, and it has everything I need, but at this price point, for a historic building, you're getting the same experience you might expect at a lower-cost cookiecutter hotel. If Hyatt would just take a look at the building and see the potential to use its historic elements in rooms, that would be a major improvement.