Iwan Reis Cigars & Tobacco reviews
The customer service was probably the best I've ever experience, anywhere. Douglas was an absolute gentleman and scholar with his knowledge and kindness "rolled into one smooth blend". Also, the... more »
Such a perfect place. Wonderful pipe and tobacco selection as well as cigars. Very knowledgeable staff. Bought two pipes and went to the the private lounge to enjoy. $15 day pass is worth it... more »
What an incredible, top notch cigar shop AND lounge. From the variety of cigars to the atmosphere, to the amazing customer service, this is one classy yet welcoming establishment! Mark is an amazing asset to both customers and Iwan Ries. He made my husband's 30th birthday an unforgettable experience. Mark helped us (first time cigar novices) pick out cigars that paired beautifully with the whiskey we brought. He then spent at least 20 minutes helping us get settled into the lounge and showing us the proper way to enjoy the cigars. He checked on us throughout our stay, and was such a gracious host. BIG THANKS TO MARK! We will definitely be back here, and are lifelong customers.
Wanted to get about 10 cigars for a bachelor party and I have no knowledge about cigars. I came in because they have a great reputation and reviews online. Did not disappoint! I was in and out within 20 minutes, within budget, and great service. I worked with Mark who was very helpful and knew just what would work for my group.
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