Glensheen, The Historic Congdon Estate, Duluth

Date of Visit: 10/30/2020 - LOVED the self-guided tours and pumpkin hunt! Definitely will continue to come back. Date of Visit: 2/25/2019 - Rating a 4/5 stars due to the way the pricing is set up; didn't like the wait time needed to begin a tour...when we were one of a handful of guests visiting in the dead of winter. Really pretty location; can't wait to see what it looks like in the summer.

This place was beautiful! It was such a nice tour. Only reason for only 3 stars instead of full was the beginning not even the beginning of the tour but just to go buy the tickets was confusing. You walk through the stables kind of looking at everything and there's really no signs or anything. There was a tiny little room where you watch a video but again not any signage about that or not big enough to read. There was a group there before us and we had no idea what we were doing so we passed them to go buy our tickets we were looking to do a full mansion tour. When we got to the front the lady was so extremely rude and responded to us by saying "yeah they were before you have to help them first." We had no idea we had to watch the video could have been explained better from her side. We ended up going back to watch it and even the people behind us had no idea and tried to go ahead as well. Better signage is needed and better customer service. We ended up only getting the general because of how rude she was kinda turned us off.