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Guns N Gear, Idaho Falls

4.4
Fun & Games · Hidden Gem · Shooting Range
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Guns N Gear reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
31 reviews
Google
4.5
TripAdvisor
  • Store is always clean, neat and well arranged. Staff are knowledgeable of all products and well trained to ensure safety of patrons using the 5 star rated range. Every visit is an uplifting...  more »
  • I make a good amount of purchases from Guns n Gear along with being a range member. I find the staff very courteous, helpful and supportive in warranty situations. The follow through of help with.....  more »
Google
  • Just bout my Springfield Hellcat from these guys, they were one of the only places i could find it in stock. Preston really went above and beyond- his follow through and assistance was very impressive! Had a bit of an issue with Courtney- didn’t care for her attitude and lack of knowledge, even when she was wrong she Insists that she is correct. She is incredibly rude, and has zero customer service skills. She failed to ship my firearm correctly and then had an attitude about me wanting to work with Richard or Mike. This woman is the one reason I had to change my rating to 3 stars, nothing but issues when she gets involved. As to work with ANYONE ELSE. All that aside, Richard the manager was able to get it all taken care of. He made things right quickly and was very kind and great to work with. Overall the issues were taken care of quickly and my new gun is on its way! Make sure to ask for Preston when you go in. Huge thanks to him and Richard!
  • Great experience!! Kourtnee helped us so much, from the purchase of our new gun to the shooting range! She was very knowledgeable and answered all our questions. Thank you! We will be back!

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