Bike Gallery Reviews
I just purchased my second bicycle at the Bike Gallery in Lake Oswego, A 24 inc Trek for my 8 year old. The staff are always friendly and informative. They back up their work and have made minor adjus... more »
I have been shopping at the Bike Gallery for several years now. The staff is always accommodating and knowledgeable. They are friendly and willing to make repairs on a moments notice.There are no ques... more »
Great experience at Bike Gallery! I'll get to the point: - They have a 30 day price protection thing where if an item goes on sale, you can get the sale price. - The salesperson was VERY knowledgeable and helpful about the key points of the bikes and explained the difference to laymen (like us) very clearly. - Even though it was apparent he was doing multiple jobs at same time (scheduling service, helping us try bikes, getting parts from stock - so a bit short handed out front) - he did a GREAT job juggling all of it, so none of us were waiting much! - You can take the bike on a test ride outside the store (there's an "alleyway" across street from store that was nice for this) - There is enough parking, for normal days at the store (no need for street parking) - One thing we noticed... a LOT of people (I mean there was a stream of people the entire time we were there) were bringing their bikes in for service... so they must know their stuff! Definitely our new go-to place for bicycles! Definitely prefer supporting this type of place instead of a big box store (e.g. Dick's Sporting Goods, Target, etc). HIGHLY RECOMMEND!
I brought my wife's Cannondale in for service. It had been in storage for 20 years, so needed quite a bit of work. The shop gave me an estimate to restore it. The costs were mostly parts. They also showed me what they had to offer as comparable replacement bike if I wanted to go that route instead. I decided to go with the restoration. When I told Johnathan that I was doing this for Mother's Day (5 days away), he said he would personally make sure it was ready in time. Johnathan called me the next afternoon to tell me the restoration was complete and within $25 of the estimate, which was due to an additional component that needed replacing. Saved all the old parts for me - totally transparent. The bike looks like new and rids better than new! We couldn't be happier. We'll definitely be back for our future cycling needs!
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