Harrah's Laughlin, Laughlin

WOW the staff here makes our stays so pleasant. Dylan at the front desk has such a good attitude & has been super helpful every interaction we have with him. Andrew, Samantha, Anthony, Jeremy, Tammy & Dina at the bars have excellent customer service. They're so friendly & remember our drink order. The staff at Beach Club & The Range always get our to go orders correct, I suggest the French Dip. Some of the rooms could us an update but over all the rooms are clean. The gym is decent & the hot tub is open in the winter months. Location is a little removed from the main drag but a walk down the hill are the other casinos. The shuttle also runs to the Tropicana. Free parking is another perk!! The sunsets are beautiful, sometimes the mountains to the east turn pink during sunset. Very relaxing watching the birds hunting for fish in the clear blue water of the Colorado River.

Never had any real issues here except during one stay when a computer glitch put me in a different room but front desk fix it immediately. Rooms in the North and Central tower are a little dated but comfortable to stay in. I always ask to stay in the south tower when possible cause the rooms are more modern and closer to the action down stairs. They do have plenty of food options here which I like and I usually go with the Beach cafe as the prices are still reasonable during this weird year and food have always been a hit for me. The Cocktail Servers are very nice and do bring drinks around in a timely manner. Only had one issue with one server that was standing and talking to another worker while her tray had drinks ready to be served. Beer was already warm when handed to me. I do have some favorite servers and always try to sit in their section cause they always take care of me without issues. overall I'll keep coming back and staying here for work cause staff are always friendly and I feel safe during my visits