Disney Store, New York City

4.2
Gift & Specialty Shop · Hidden Gem · Shopping
You'll find all kinds of products related to Walt Disney's empire when you visit Disney Store. Browse through costumes, clothes, and toys relating to Disney movies. Staff are known for being enthusiastic and helpful, especially if you are having trouble finding an item. Take your child upstairs where cartoons are playing if they need a quick distraction while you shop. You can find products for babies, children, and adults in the shop. To visit Disney Store on your trip to New York City, use our New York City online driving holiday planner.
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Disney Store reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
1,013 reviews
Google
4.5
TripAdvisor
  • We stopped in the store with kids from France. After touring the 2 floors, we were offered the opportunity to have our picture taken and viewed on the Disney Jumbotron right outside their store. In....  more »
  • I have been in many Disney stores in the states and in France as well. This store is my favorite so far. Decorations are breathtaking with a Statue of Liberty of Mickey Mouse, and a mini castle! Kids....  more »
Google
  • Compared to many brand stores, I think where Disney succeeds is having enough diversity in their franchises to justify a massive consumer center like this. The store easily appeals to people on different ends of Disney enthusiasm. If you just want to explore, there's plenty of neat items and memories to find. If you're looking to buy, they offer items from several dollars to hundreds of dollars. Even for the most casual of person with any interest in a Disney franchise, including the avengers or star wars, this is a real treat of a place. I think most people can get a lot of personal satisfaction out of this store.
  • The it self was great! However, the elevator and escalator were not working. I had my baby with me and a few shopping bags. I decided to leave the stroller on a corner (took my shopping bags) and took a hike up the stairs with my baby and shopping bags. Forgot to mention that the AC was also broken!!! I do my shopping and pay my baby was fussy so I go down the escalator get my stroller and head out. The security guard stops me and says “so, that’s your stroller?” I said yes and smiled thinking that’s it. He then says just want to let you you can’t leave your stroller here. I felt it was unnecessary for him to tell me I was on my way out latterly holding the door. I did respond well your elevator and escalator are not broken. He responded I’m just letting you know that you can’t leave your stroller here. I said ok and continued my way out. As I got outside I parked the stroller by the wall and looked for directions to my hotel. Guess who comes out to tell me I can’t be there and move? THE SAME SECURITY GUARD!!!! I was upset by then and told him to please leave me alone. Keep in mind this is time square on a Sumner Friday evening. It was very crowded and very little space to move. I felt uncomfortable and somewhat attacked. I was a happy customer until this security guard approached me.

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