Firenze Jewels, New York City

My boyfriend and I were just looking while in New York and we were fortunate enough to meet Kerri at Firenze Jewels. We just "showed up" on a Saturday, and with no warning, Kerri dropped what she was doing, took as much time as it took to show and explain to both Mike and myself exactly the process of selecting and purchasing a loose stone and an empty shank and how they will "make the perfect ring" once made into a one of a kind ring. I am pretty knowledgeable on the 3 "C"s, but you never know it all unless you work in the business. Kerri is a certified gemologist. Since loose stones aren't kept on site, notice is requested to be given when you will visit so that they can have options on hand when you visit, however, we just "walked in" on Kerri and were looking for something very rare and specific. She found it, presented it, and Mike ordered it. I cannot say enough wonderful things about Kerri and Firenze Jewels. She IS TRULY THE DEFINITION OF "CUSTOMER SERVICE" (not to mention so personable and hilarious!!). We will definitely go back to her and I am even taking my son to her as he is getting engaged soon (and we live in Virginia Beach but she is worth the trip!!).

Our experience at Firenze Jewels was absolutely wonderful. Their selection is extensive and the quality of their products is excellent. The expertise, knowledge, and artistic vision of Kerri Levine, gemologist, made our experience so pleasant and positive. She also is patient, friendly, informative, and welcoming. Without a doubt, the combination of excellent service with beautiful jewelry makes Firenze very highly recommended!