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The Soap Factory, Provo

4.3
#4 of 10 in Museums in Provo
The Soap Factory is located in Provo. Work out when and for how long to visit The Soap Factory and other Provo attractions using our handy Provo trip planning site .
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The Soap Factory Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
69 reviews
Google
4.3
TripAdvisor
  • I visited the Soap Factory on a Saturday afternoon. It was pretty busy but we were helped pretty quickly. I made two different soaps and they turned out great! They have all different molds you can...  more »
  • I had never been to a place like this before. It was a fun activity, it could be as long or as short as you want.  more »
Google
  • Very expensive for what you get. I understand that they have to charge for what they clean up, but we paid $30 for 3 of us to walk away with less than 2 handfuls of soaps. They also took quite a while to help us. It was a fun activity, but not worth the money to me.
  • Great place! Improvements needed. We love coming and creating here, but there are staff issues. We have gone when we were the only ones in the store and it still took us almost 2 hours because the single employee there kept disappearing into a back room and we never seemed to be able to find her when we needed her. We tried to go again today (a holiday) and one poor girl was running around like a chicken with her head cut off trying to help everyone. 20 minutes after greeting us with, "I'll be right with you," we left. She was still trying to help the rest of the crowd and still hadn't gotten back to us. We ran into 2 other parties shortly thereafter that had done the same thing. It would be really helpful if the management could provide some extra staff on busy days, and perhaps instruct their employees to stay available/accesible on days when it is less busy. Their essential oils also do not smell that great... Other brands are more more pleasant smelling (even budget brands). I am considering just bringing my own oils next time... when I can spare a few hours to make another attempt.

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